Whistleblower procedure
Transparency, mutual trust, predictability, honesty and straightforward behaviour both internally and externally are important to us.
Do you have any indications of violations of our Code of Compliance?
We have set up a system here that allows you to report criminal offences or serious violations of our Code of Compliance anonymously.
Please note:
We use the BKMS system exclusively to provide the opportunity to draw attention to the following offences:
- suspected white-collar crime defined
- serious compliance violations at marbet
If the system is misused for other purposes, this may constitute a criminal offence
Do you have evidence of a violation of human rights or environmental standards in the supply chain?
Then you can inform us via the following e-mail address: speak-up@marbet.com
Please also indicate in your report how we can communicate with you in order to discuss the matter with you. We will get in touch with you as soon as possible. After submitting the report, you will receive a confirmation of receipt, including a case number. Your report will be processed internally by the CSR department under this case number. You can also contact us again at any time via the above e-mail address after submitting a report. Please quote the process number sent to you with the confirmation of receipt. All information provided to us will of course be treated confidentially.
You will find further information on the processing of your report in the following rules of procedure:
What is the subject of the complaints procedure?
Our complaints procedure offers all persons the opportunity to report human rights and environmental risks or breaches of duty arising from the business activities of our company or our suppliers.
What happens in the event of a report?
After submitting a report, every whistleblower receives a confirmation of receipt immediately, but no later than seven days after receipt of the report. Reports are processed internally by the CSR department.
What procedural steps follow?
After receiving a report, it is first checked for plausibility by the person responsible, in particular with regard to relevant human rights or environmental risks or the violation of human rights or environmental obligations.
Once the review has been completed, the person responsible will discuss the matter with you as the whistleblower. Please provide your contact details for this, in particular an e-mail address that we can use to contact you. If processing takes longer, we will inform you of the current status no later than three months after receiving your report.
Who processes these reports?
The persons entrusted by us to process the reports are independent, impartial and not bound by instructions. In particular, they are obliged to maintain confidentiality.
Confidentiality and data protection
All information and documents provided to us will of course be treated in strict confidence and in compliance with the relevant data protection regulations. The confidentiality of your identity will be safeguarded, as will effective protection against any discrimination or penalisation.